Customer satisfaction is our priority. If you are not satisfied with your purchase, you can request a refund or exchange under the following terms.
1. Eligibility
You may request a refund or exchange if:

• The product does not match the description.

• The footwear size does not fit.

• The product is defective or damaged.

• You are not satisfied with your purchase for valid reasons.

2. Time Frame
Refund or exchange requests must be made within 3 days of receiving the order.
3. Process
To request a refund or exchange:

• Contact us via [Insert Contact Email / WhatsApp / Page].

• Provide your order number and reason for return.

• Return the product in unused, original condition.

4. Non-Refundable Cases
Refunds are not accepted for:

• Products damaged after delivery

• Items used or worn

• Returns requested after 3 days

5. Refund Method
Refunds are processed through the same payment method (Cash on Delivery customers will be refunded via bank transfer or wallet as coordinated).